1. Privacy Policy

INA by Amora respects the privacy of our customers. We collect personal information such as your name, email address, phone number, and shipping address only for the purpose of processing orders and improving your shopping experience.

We do not sell or share personal information with third parties except when required for payment processing, shipping services, or legal compliance.All payment transactions are processed through secure payment gateways to ensure your data remains protected.

2. Shipping Policy

Orders placed on our website are typically processed within 1–2 business days.Our standard delivery time is 4–7 working days, excluding Sundays and public holidays. Delivery timelines may vary depending on the customer’s location and courier service availability.

To ensure reliable delivery, we work with trusted courier partners such as Delhivery, DTDC, Speed Post, and other reputed logistics providers.Once your order is shipped, you will receive a tracking number that allows you to track your shipment.INA by Amora is not responsible for delays caused by courier companies or unforeseen circumstances.

3. Return Policy

Customers may request a return only if the product received is damaged, defective, or incorrect.Return requests must be made within 24 hours of delivery and the product must remain unused, unworn, and in its original packaging.Customers may be asked to provide photos or videos of the product for verification before the return is approved.

4. Refund Policy

Refunds are issued only after the returned product has been received and inspected by our team.Approved refunds will be processed within 5–7 business days and credited to the original payment method used during purchase.Shipping charges are generally non-refundable unless the return is due to an error on our part.

5. Cancellation Policy

Orders may be cancelled only before they are shipped.Once an order has been shipped, cancellation is no longer possible. Customers may contact our support team immediately if they wish to cancel an order.If INA by Amora cancels an order due to product unavailability or payment issues, the full refund will be processed.

6. Exchange Policy

Exchanges may be allowed only for defective or incorrect products.Exchange requests must be submitted within 48 hours of receiving the order. The item must remain unused and in original packaging.Once the returned product is verified, a replacement product will be shipped.

7. Payment Policy

We accept secure online payments through trusted payment gateways available on our website.Accepted payment methods may include: Debit Cards,Credit Cards,UPI,Net Banking

Other digital payment methods supported by the payment gateway.All transactions are encrypted and processed through secure payment systems.

8. Pricing Policy

All product prices displayed on the website are listed in Indian Rupees (INR).Prices may change at any time without prior notice. INA by Amora reserves the right to correct pricing errors and cancel orders placed with incorrect pricing.Applicable taxes and shipping charges may be added during checkout.

9. Product Availability Policy

Product availability depends on stock levels. Occasionally, items may become unavailable after an order is placed.If this happens, our team will contact the customer and offer either a refund or an alternative product.

10. Order Processing Policy

Orders are processed once payment is successfully confirmed.Customers will receive order confirmation through email or message. Orders are then prepared for shipping according to our processing timelines.

11. Intellectual Property Policy

All content on the INA by Amora website—including product images, logos, graphics, text, and branding—is protected under intellectual property laws.No part of the website may be copied, reproduced, or distributed without written permission.

12. User Conduct Policy

Users agree not to misuse the website in any way.

Prohibited actions include:Attempting to hack or disrupt the website,Uploading viruses or harmful software,Providing false information,Using the website for unlawful activities.

Violating these rules may result in restricted access or account suspension.

13. Third-Party Links Policy

Our website may contain links to external websites or services. These third-party websites operate independently and have their own policies.

INA by Amora is not responsible for the content or practices of external websites.

14. Disclaimer Policy

While we make every effort to ensure accurate information, the content on our website is provided for general informational purposes only.Product images may vary slightly due to lighting, photography, or screen display differences.

15. Limitation of Liability Policy

INA by Amora shall not be held responsible for any indirect or consequential damages arising from the use of our website or products.Users agree that their use of the website is at their own discretion and risk.

16. Governing Law Policy

All policies and terms governing the INA by Amora website are subject to the laws of India.Any disputes related to the use of the website will fall under the jurisdiction of the appropriate courts in India.

17. Policy Updates

INA by Amora reserves the right to update or modify these policies at any time.Customers are encouraged to review this page periodically to stay informed about any changes.

18. Contact & Customer Support Policy

For questions, complaints, or support requests, customers can contact INA by Amora through the contact details provided on our website.Our support team will make every effort to respond and resolve issues promptly